Customer Service LandSlide Opportunity 
Understanding the Sales Force
OCTOBER 23, 2012
CRM is focused on data and accounts rather than opportunities. Company wants too much unnecessary information about opportunities. You must already have a customized, formal, structured and optimized sales process in place and if you don't, have a sales consultant create that for you. CRM is too slow to respond.
Showpad
FEBRUARY 25, 2022
This is the moment when vendors have a huge opportunity to shape buying decisions—but usually fall flat on their faces. . For instance, a customer service leader isn’t necessarily looking for fancy AI features, but they do want efficient solutions for recurring problems (that AI may well be equipped to solve). .
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