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The integration of artificial intelligence (AI) into business processes has been revolutionising industries across the world and inboundsales is no exception. Customers still value personal connections, especially when dealing with complex issues or making high-stakes purchasing decisions.
Nutshell is a fully customizable CRM platform with sales automation and email sequencing capabilities, and integrates very well with Gmail, Outlook, Constant Contact, Intercom, Unbounce, and many other business applications. Nimble is a sales management software suite that integrates with various tools across the sales and marketing worlds.
For example, if you’re working with an inboundsalesteam, measuring them against the KPI of inbound calls wouldn’t make any sense. It’s not their job to get customers to call — it’s to pick up the phone when they do.
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