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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

The fact is retaining best customers remains a challenge for sales and marketing professionals, leading to wasted time and money. Two solutions have helped my company, Stirista, achieve a 95 percent customer retention rate and should work for your business: Turn every employee into a customer-facing one. What to do?

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10.5 Attitude Buster Remedies | Sales Training | Leadership.

Jeffrey Gitomer

Online Training. Hire Jeffrey. Make more sales. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills.

Remedy 334
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10.5 Ways To Adapt To Change | Jeffrey Gitomer's Sales Blog.

Jeffrey Gitomer

Online Training. Hire Jeffrey. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Hire Jeffrey. Dont let your next sales meeting suck! Hire Jeffrey to speak at your next corporate event. The Sales Bible. The Sales Bible. See Jeffrey Live!

Hiring 324
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For the love of sales, not the love of money | Jeffrey Gitomer's Sales.

Jeffrey Gitomer

Online Training. Hire Jeffrey. For the love of sales, not the love of money. Tweet Share Do you love sales? Do you love your customers? Many salespeople are reluctant to come to grips with WHY they are in sales and WHY they are in their present job. Get Sales Blog Updates. Customer Loyalty.

Hiring 317
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"What Should I Say When The Customer Calls And He's Mad As Hell.

Jeffrey Gitomer

Online Training. Hire Jeffrey. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. I know it drives me insane as a sales professional. Sales professionals need to remember that!

Hiring 318
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20.5 Attitude Gems For You To Read And Study | Jeffrey Gitomer.

Jeffrey Gitomer

Online Training. Hire Jeffrey. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Hire Jeffrey. Dont let your next sales meeting suck! Hire Jeffrey to speak at your next corporate event. The Sales Bible. The Sales Bible. See Jeffrey Live!

Study 332
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[Message to Management]: 74 Percent of Salespeople Are Failing

No More Cold Calling

With no formal sales training and very little real-world experience, today’s salespeople aren’t equipped to succeed. I never expected to have a long, successful sales career. Sales has always been a “sink or swim” profession, so it’s not surprising how many reps end up drowning. CFOs study accounting.”

Hiring 240