Remove Customer Service Remove Epicor Remove Segment
article thumbnail

Bespoke CRM vs Off the Shelf CRM: Which Is Better?

SugarCRM

For business continuity and customer service, a customer relationship management (CRM) system is essential. These systems help us to better understand our customers, managing key touchpoints and serving them better to drive business growth. But not all CRMs are the same. Of course, each of these uses specialized tools.

CRM 49
article thumbnail

SugarCRM vs Pipedrive: A Complete Comparison

SugarCRM

Another strong feature of SugarCRM is its excellent customer service. Sage and Epicor, document management systems (e.g. Learn More SugarCRM vs Pipedrive: Customer Support & Training SugarCRM prides itself on excellent customer service and support. ZoomInfo), calendars, and email inboxes.