Customer Service Enterprise Google Analytics Twitter 
LeadFuze
DECEMBER 31, 2021
Some brands have been successful with Facebook chatbots to handle customer service, which allows them to cut costs. When you are at your computer, people might have questions about the product or service that they can’t find answers to. 63% of customers are more likely to come back when they have the option for live chat.
Sales Hacker
JULY 11, 2018
This all-in-one platform actually analyzes customer sentiment across every business communication channel and lets you know how your customers are feeling about working with you. Its AI actively analyzes all correspondence with a customer to assess the relationship. Price: Free for SMBs, enterprise pricing upon request.
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