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The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

Vengreso

From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools – there has been a lot to navigate. As sales leaders and sales teams have been focused on prospecting faster and more efficiently, there has been a quiet epidemic happening in the background.

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InsightSelling through StorySelling

Insight Demand

Before a meeting, a potential customer downloads, and then watches 11-videos on SAP’s CRM. ” Jeff Everton, Sales Enablement and Productivity – Epicor Software. True story. So by the time the meeting rolls around, the last thing the potential customer wanted was more information, because they’re drowning in it.

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