Putting the Social into CRM Predictions for 2012 ? Score More Sales
Score More Sales
DECEMBER 16, 2011
A social CRM strategy should benefit marketing, customer service, sales and e-commerce. Leverage similar KPIs, such as website conversion rates, product and service time to market, and sales lead close rates to determine social CRM’s ROI. Sales Tips and Strategies to Grow Revenues. Consulting. link] Dan Waldschmidt.
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