Salesforce contracts, explained: 7 things you didn’t know were in your Salesforce user agreement
Nutshell
OCTOBER 1, 2019
Given that a 99% uptime still means almost four days of downtime a year, 98% uptime could be crippling for a business, as it would put your team out of commission for more than a full week. Liversidge and Bona from Gartner allege that Salesforce’s uptime rate is only 98% —well below market standards.
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