Remove Churn Remove Marketing Remove Training
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ZoomInfo Acquires Chorus.ai to Deliver Conversation Intelligence through its Modern Go-To-Market Platform

Zoominfo

We launched Workflows to activate market insights, buyer intent, and website activity. But there are only a few milestones in ZoomInfo’s history that have had a game-changing impact on our trajectory and transformed how businesses everywhere go to market. We acquired Clickagy and launched Streaming and Custom Intent.

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Customer Experience Takes Loyalty Further in Go-To-Market Plays

Zoominfo

These days, emotional engagement with customers is a key differentiator for go-to-market teams. It’s also cheaper to keep an existing customer than it is to acquire a new one (think marketing campaign costs and new user training, for example). Online Searches May Indicate Early Go-to-Market Motions.

Loyalty 190
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The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

Vengreso

With so many options on the market and an oversaturation of generic sales and marketing messages, the retention strategies and personalization techniques used to retain customers must also evolve. How Has Customer Churn Changed Since The Pandemic? What Role Can CRMs Play in Reducing Customer Churn? million a year.

Churn 124
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Another New Sales VP - Now What?

SBI Growth

Sales VP churn isn’t getting any better. Impatient CEO’s, Boards and Market Analysts are seeing to that. On-Boarding – Summary of process for onboarding, training modules, technology set-up, etc. Sales & Marketing Alignment – Lead Generation, Management, Nurturing and Handoff. What''s the plan?” Who will they hire?

Hiring 319
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8 Tips for Client Onboarding in an Uncertain Market

Chorus.ai

Knowing how to handle new clients in a changing market can be tough — and even under regular circumstances, not knowing how to handle them can hurt your business. What’s more, a newly onboarded customer is three times more likely to churn than one who has been on your books for more than a year. That’s a lot of risks.

Churn 118
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13 HR Emergencies Sales Can Avoid

SBI Growth

Just seeing his phone number appear on Caller ID makes Robert’s stomach churn. She took the lead role in developing a training programs that avoided a disaster. A new competitor enters the market. A new competitive product appears in the market. Change in market conditions. He dreads meeting with his sales leader.

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Customer Experience Takes Loyalty Further in Go-To-Market Plays

Zoominfo

These days, emotional engagement with customers is a key differentiator for go-to-market teams. It’s also cheaper to keep an existing customer than it is to acquire a new one (think marketing campaign costs and new user training, for example). Are they sticking around? So what do these patterns mean in the bigger picture?

Loyalty 130