Remove Churn Remove Intent Signal Remove Selling Skills
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ZoomInfo Acquires Chorus.ai to Deliver Conversation Intelligence through its Modern Go-To-Market Platform

Zoominfo

By bringing insights from every prospect and customer interaction into ZoomInfo, customers will be able to build targeted audiences across Contacts, Companies, Scoops and Intent signals filtering on conversation metadata including: Time Range, Engagement Type, Sentiment, and Keyword & Tags identified by Chorus’ proprietary AI engine.

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ZoomInfo Acquires Chorus.ai to Deliver Conversation Intelligence through its Modern Go-To-Market Platform

Zoominfo

Below are several examples of automated workflows that will be enabled by Chorus: Automate escalation to management or leaders over pricing concerns, churn risks, negative sentiment, complaints, and complex needs or objections. Difficult technical questions may be routed to support or technical experts.