Remove Case Study Remove Channels Remove Collateral Remove Customer Service
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How Sales and Marketing Can Collaborate (+Expert Tips)

Hubspot Sales

Sales, with their in-depth customer insights, suggest refinements that emphasize points that resonate most with potential buyers. Case studies. While marketing compiles success stories, sales teams provide real anecdotes and feedback from clients, which makes the case study more authentic and compelling.

Lead Rank 104
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30 of the Best SaaS Partner Programs (and Why They Are So Good)

Allbound

As AppDirect co-CEO Daniel Saks points out , “80% of on-premise software vendors operate a channel program to enable other companies to sell their products, while only 20% of SaaS vendors operate similar programs.” Higher tiers also include referral bonuses, product discounts, and a dedicated channel manager.

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Experiencing What Our Customers Experience

Partners in Excellence

As a result, we have a complete disconnect–which impacts our ability to engage our customers on their terms and create experiences that drive their loyalty and grow our relationship with them. How does a customer find out how to contact you? Have you ever actually read your content, collateral, case studies, other materials?

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It takes time to reduce churn, but it’s worth it

DocSend

You can even assess whether the collateral users do access is working by tracking page-by-page bounce rate, time spent on page, and more. DocSend provides an affordable way for customer success professionals to do this. Forum Corporation reports that 70% of customer churn can be attributed to subpar customer service experiences.

Churn 52
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Five Proven Ways to Predict and Reduce Customer Churn Rate

DocSend

From enterprise clients to longtail users, there’s tremendous value in tailoring follow-up to onboarding users who have or have not engaged with the collateral you’ve sent. You can even assess whether the collateral users do access is working, by tracking page-by-page bounce rate, time spent on page, and more.

Churn 49
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Five Proven Ways to Predict and Reduce Customer Churn Rate

DocSend

From enterprise clients to longtail users, there’s tremendous value in tailoring follow-up to onboarding users who have or have not engaged with the collateral you’ve sent. You can even assess whether the collateral users do access is working, by tracking page-by-page bounce rate, time spent on page, and more.

Churn 40
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Why a quality Sales enablement solution is a must-have business asset

Showpad

Marketing content like customer success stories, case studies, sales one-pagers, FAQs, eBooks, video testimonials, and whitepapers are Sales tools just as much as any high-powered automated tool or top-notch Sales coach. Customer lifetime value. Channel-specific success rates. Some to consider: Churn rates.