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COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.

Close.io

They’re making lists of software and services deemed nonessential, and sending them to the chopping block. Is your company on the list of software or service your customers are planning to cut loose? First, it’s important to remember that you can’t stop every customer from canceling your service or software.

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Book Review - Eat Their Lunch

Score More Sales

It is an issue of mammoth proportion, and one I grappled with when I sold products and services that could be easily cancelled (SaaS software, for example) or that were in a competitive industry. The best part of this book is three things:

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Customer Information – Why Protection is So Important

The Pipeline

Banks are cancelling and re-issuing cards by the millions, and Target is trying to do damage control by offering free credit monitoring for a year to anyone who was affected. Places that hold information to consider are cloud storage services or CRM software.

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Business as (Un)usual: Best Practices for Salespeople Amidst COVID-19

Sales and Marketing Management

To ease their commitment concerns, offer flexible plan terms, such as a penalty-free cancellation period, month-to-month contracts or waived on-boarding or setup fees. Many businesses are currently existing within a state of financial uncertainty that may make them hesitant to sign deals with any new providers. Focus on the Opportunities.

Loyalty 296
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Cracking the B2B Code on Facebook

SBI Growth

Both are competitors to each other offering all-in-one marketing automation software. This causes a lot of users to cancel following an external link. Those who understand their buyers can adapt and target prospects at the right time. Here are a few examples of who does it well in B2B. HubSpot and Marketo. This is a highly liked page.

Facebook 331
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The 16 Best Client Management Software Tools in 2019

Hubspot Sales

For sales reps, a client management software or customer relationship management system ( CRM ) can do the trick. CRM is a software that manages all your relationships with clients and potential customers. That's why CRM software is important for your sales team. Kanban is a technique for managing software efficiently.

Software 134