CRM Is Dead! Long Live CX!
SugarCRM
OCTOBER 18, 2021
I was listening today to one of my favorite industry podcasts called CRM Playaz , hosted by two intelligent dudes, Paul Greenberg and Brent Leary. Customer service software was a distinct software category with companies like Scopus and eGain. You probably still call your sales software “CRM.” Yet another category!
49 
Let's personalize your content