Banking Customer Service ROI Training 
Allego
JUNE 18, 2024
During our conversation, she explained the transformative strategies and revenue enablement technology she has implemented to revolutionize C4S’s customer experience and sales operations. She also shared how her background as a sales leader provided a unique perspective on the gaps in customer service.
Product Management University
MAY 24, 2021
It begs the question, how are you going to help customers eliminate their silos if your product teams are working in silos of their own? For example, consider the workflows that cross marketing, sales and finance, or customer service, shipping and billing, or IT, human resources and all departments.
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SBI
FEBRUARY 4, 2020
Sales reps also expect that they’ll be able to use technology to sell the same way they use it for shopping, banking, traveling, and everything else. The second area is better training on product updates and new releases so that sellers always have the most up-to-date information and know how to match product features with buyer needs.
Smooth Sale
DECEMBER 27, 2021
When you take the time to analyze the value every customer brings to your business, you better understand what can be done to scale your company. What’s understood by Customer Lifetime Value (CLV)? If your customers tend to spend $100 when buying from you, it’s not difficult to calculate your company’s overall worth.
Velocify
MARCH 5, 2013
In fact, more than half of small business owner’s project sales will grow in the next year, according to a Bank of America Small Business Owner Report. Small business expert Rieva Lesonsky recently wrote that 2013 will be a year that small businesses “go for it” with small business optimism rising.
Allego
JANUARY 18, 2023
It’s an honor to have been recognized for the work we’ve done, and we’re thankful for our partners and customers who’ve joined us on this journey. Innovative Sales Training and Enablement Technology. The Bank Insurance and Securities Association (BISA) honored Allego with its Technology Innovation Award. Learn More.
Lessonly
SEPTEMBER 8, 2021
With that said, the importance of training and development truly can’t be understated. Training strategies impact customer satisfaction, employee retention, employee engagement, and productivity to name just a few things. . So what is the importance of training for financial contact centers and the like?
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