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5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP)

Lead411

5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP) Understanding your Ideal Customer Profile (ICP) is crucial to targeting the right prospects and ensuring long-term business success. How you engage with and support your customers can reveal a lot about your ICPand vice versa.

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18 essential sales KPIs: What to measure and how to track everything

Close.io

Announcement: We've just released a new set of sales reporting tools in Close! Choosing the best sales analytics tools and software. Instead of using a tool that gives clear, actionable insights, most sales teams just export their sales metrics from their CRM into a spreadsheet. You need the right ones. B2B sales KPIs.