Remove B2G Remove Customer Service Remove Sales
article thumbnail

5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP)

Lead411

5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP) Understanding your Ideal Customer Profile (ICP) is crucial to targeting the right prospects and ensuring long-term business success. How you engage with and support your customers can reveal a lot about your ICPand vice versa.

article thumbnail

18 essential sales KPIs: What to measure and how to track everything

Close.io

If you want to scale your sales team, grow your revenue, and beat out the competition, there’s no question you need to understand data. All the best sales teams in the world run on data. Unlike revenue, more isn’t always better when it comes to sales data. You don’t need more sales metrics and data to wade through.