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5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP)

Lead411

5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP) Understanding your Ideal Customer Profile (ICP) is crucial to targeting the right prospects and ensuring long-term business success. How you engage with and support your customers can reveal a lot about your ICPand vice versa.

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18 essential sales KPIs: What to measure and how to track everything

Close.io

In this guide, we’ll run you through everything you need to know about sales KPIs (Key Performance Indicators) and metrics and then highlight the 18 essential sales KPIs used by top sales teams around the world to court better prospects, close more leads, and boost their bottom line. When did qualified prospects fall off in your funnel?