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5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP)

Lead411

5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP) Understanding your Ideal Customer Profile (ICP) is crucial to targeting the right prospects and ensuring long-term business success. How you engage with and support your customers can reveal a lot about your ICPand vice versa.

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18 essential sales KPIs: What to measure and how to track everything

Close.io

Whether you sell online or offline, B2B or B2C, B2G or S2S , SaaS or e-commerce, sales data can help you optimize your process and keep growing. Blend your sales data with data from marketing, operations, customer service, and other functions to discover more insights. As always, context is king.