B2G, Churn and Customer Service

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5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP)

Lead411

DECEMBER 13, 2024

5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP) Understanding your Ideal Customer Profile (ICP) is crucial to targeting the right prospects and ensuring long-term business success. How you engage with and support your customers can reveal a lot about your ICPand vice versa.

Ideal Customer Profile

Ideal Customer Profile Customer Service Customer B2G

18 essential sales KPIs: What to measure and how to track everything

Close.io

MAY 20, 2019

Customer acquisition cost. Customer lifetime value. Retention and churn rates. Sales directors and executives use LTV to see the overall health of the company (or a specific product) in both revenue and customer retention. Retention and churn rates. New and expansion MRR. Pipeline value. Sales targets.

Lead Rank

Lead Rank Top of Funnel Lead Scoring Churn

Sales Pro Central

5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP)

18 essential sales KPIs: What to measure and how to track everything

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