Airlines Customer Service Inside Sales 
Score More Sales
JUNE 25, 2014
Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. Think airline industry after 9/11. How can this impact sales? Lori Richardson is recognized on Forbes as one of the “Top 30 Social Sales Influencers” worldwide. Blurred Lines.
Jonathan Farrington
JULY 12, 2013
In this post, I want to cover just two issues which your company faces in retaining customers: • The true value of exceptional customer service. • Moments of truth. Looking around, it’s easy to see how many companies have developed customer service strategies using the telephone. Bon w/e a tous!
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