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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Customer retention is vital to both the success of your company and your sales career , and shouldn’t be completely outsourced to your Customer Success team Here are three reasons why this is true: 1. Which ones have been with your company for a significant amount of time and purchased multiple products and/or services?

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Customer retention is vital to both the success of your company and your sales career , and shouldn’t be completely outsourced to your Customer Success team Here are three reasons why this is true: 1. Lastly, retained customers are more likely to tell their friends and family about your products and/or services than new buyers.

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B2B Marketing Guide

OutboundView

B2B Marketing and Sales teams need to be testing things like outbound marketing, paid advertising, PR, events, etc. For example; at OutboundView, when organizations are hiring inside salespeople, it typically means our services could be a fit. To set a sound strategy, you must test something until you can prove it works.