PODCAST 115: Improving Customer Experience: Your Magic Key to Success with Leah Chaney
Sales Hacker
JUNE 23, 2020
But taking it back a step at how you get there, first, you have to look at the fact that customer success has evolved. Just like marketing, when you used to say “marketing” to someone, you would picture somebody doing advertising, right? The same thing has happened to the evolution of customer success that came about later.
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