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Brainshark is a Best Sales Enablement Solution Winner in 2019 Stevie Awards for Sales & Customer Service

SBI

Brainshark is a Best Sales Enablement Solution Winner in 2019 Stevie Awards for Sales & Customer Service. March 5, 2019 — Brainshark, Inc. The Stevie Awards for Sales & Customer Service are the world’s top honors for sales, customer service, contact center and business development professionals.

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Giving Teams Purpose Through Practice With Customer Service Training

Lessonly

The theme of adding practice to my life came through many channels in 2019, but the one that was the brightest and most persistent was with Lessonly. On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. It’s called practice. Adding Practice To My Life.

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Best Sales Tools to Supercharge Productivity in 2019

Highspot

The sheer volume of sales software available, however, makes deciding which platforms to invest in a daunting task. The framework for selecting new sales software is straight-forward: Sales tools must either increase efficiency or effectiveness — the two pillars of productivity. What Is the Best CRM Software? Why you need it: ?Manually

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Unlocking Brand Loyalty Using Great Customer Service Examples

Lessonly

The factors that created brand loyalty in customers fifty years ago might not even faze customers today. What Drives Brand Loyalty in 2019. People are thinking more carefully about end users when they design a product, service, or buying experience. Customer service experiences that delight and wow.

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4 Ways Training Management Software Sparks Progress and Growth

Lessonly

Now we’re in 2019. Smart, customizable software is empowering teams to be more productive and effective. A computer based training development software that’s adaptable and easy to use. . An excellent learning management system (LMS) houses the training and information teams need to do their best work.

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The 14 must-attend sales conferences of 2020

Nutshell

For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling.

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The Three Ms of Lessonly’s Training Management System

Lessonly

Here we are, six years later in 2019, living in the future he wrote about. The Chief Learning Officer article Max drew his ideas from focuses on three emerging trends of learning: miniaturization, modularization, and mass customization. So, what is a training management system and how can it help a team thrive? Miniaturization.

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