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57 Essential Multichannel Marketing Statistics

Zoominfo

Approximately 91% of companies with revenues over $500 million are using digital video, making it the top form of digital advertising among organizations of this size ( source ). 86% of senior-level marketers agree that it’s important to create a cohesive customer journey across all touchpoints and channels ( source ).

Marketing 189
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Selling in the New Gig Economy

Crunchbase

Bureau of Labor Statistics admits that the number of gig workers in the country is difficult to confirm, in 2017 their best estimate was 55 million. trillion to the economy in 2017. Nowadays we call them keywords, but speaking in your customers’ vernacular was important long before the birth of the internet. While the U.S.

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The 39 Best Franchise Opportunities of 2018

Hubspot Sales

It's a well-known brand with a global presence, strong advertising strategies, and well-developed core philosophies. This drive-in chain prides itself in operational excellence and its customer service. It has invested heavily in market research to provide customers with the best service and experience.

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Insights on Outbound Conference in Atlanta

Pointclear

On April 13, 2017, I attended the #OutBound conference in Atlanta, GA. Sales is NOT customer service.”. I have been featured in major publications including featured by Automotive News, Advertising Age and Edmunds.com for my unique social media marketing and self-promotion efforts.” Spend more time with fewer prospects.”.

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The 10 Best AI Tools for Small Businesses and How to Use Them

Hubspot Sales

Customer Support AI opens up the potential for small businesses to offer 24/7 assistance to their customers. According to our State of AI Report , customer service professionals cite this as AI's biggest benefit. This round-the-clock support is driven mainly by AI-powered chatbots and self-service tools.

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The 4 kinds of promises you should never make to customers

Nutshell

Let’s unwrap a typical scenario of breaking a promise to a customer. Sure, they’ll probably cancel services and orders, which means your company will lose revenue. It’s likely you’ll get a flood of angry customer service inquiries (or complaints) that your team will have to deal with. But what else?

Customer 102
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50+ Essential Multichannel Marketing Statistics

Zoominfo

Approximately 91% of companies with revenues over $500 million are using digital video, making it the top form of digital advertising among organizations of this size ( source ). 86% of senior-level marketers agree that it’s important to create a cohesive customer journey across all touchpoints and channels ( source ).

Marketing 100