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Can you count on your current Sales Rep behaviors to “Make the Number” in 2013? Sign up for our Make the Number tour to learn more about how top performing companies will change Sales in 2013. These are the behaviors to change among Sales Reps for 2013 followed by actions HR should take to help make this happen.
If that’s the case, then why are you acting like a customerservice person? I’m not bashing customerservice people. They play a key role in the sale process, but I believe strongly salespeople and customerservice people are to be doing two different tasks. ” Sales Motivation Blog.
Dive in head first to enhance your 2013 Marketing Plan. Sales leaders if you want more leads in 2013, forward this blog post to your peer in marketing.). This may include your company website, sales staff, marketing Lead Development Representatives from your Lead Generation program, customerservice, technical support, etc.
A new year will soon begin and one resolution you need to make to yourself is to not make any excuses in 2013. Make 2013 the year it all comes together. Right now is the time to start organizing the key objectives of each quarter in 2013. You have a sense as to what will or will not happen in 2013.
Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.
You can download the complete results from the IBM State of Marketing 2013 Global Survey. According to IBM’s Jay Henderson, Strategy Program Director, they identified three traits that the leading marketers all have: They know the customer and the individual in context – applying technology accordingly. Close More Deals.
For this customer, each low value add activity was changed: Internal Email - Investigated that the majority of emails were going to customerservice from sales reps. Communicated to all customers calling customerservice would speed up service. Administration (i.e.
Yes, they sold me, for a second straight time, that flying United is not a good experience, their people don''t care, putting their own needs first, ahead of their customers. United is not the only company guilty of deplorable customerservice. Customerservice has a very important selling role. Just email me. (c)
It seems every salesperson is focused on what their goals are for 2013. Nothing wrong with that, but don’t forget about your customer’s goals. Make it a key part of every sales call over the next 30 days to find out what your customer’s goals are for 2013. ” Sales Motivation Blog.
As you look at 2013, challenge yourself to not set targets and goals based on what the economy says you should or should not be able to do. Let’s all go out and make 2013 not just a good year. Copyright 2013, Mark Hunter “The Sales Hunter.” Same thing for us in our job. ” Sales Motivation Blog. .
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative Selling CustomerService leadership pricing Professional Selling Skills discounting price sales discounting' You’ll see how passionate I am about being willing to walk away: One Thing Sales Reps Could Take Action on Today to be More Successful!
Check out the below video to hear why this is vital to your sales process: Copyright 2013, Mark Hunter “The Sales Hunter.” Instead, embrace and initiate dialogue about what they’ve learned on the internet. . ” Sales Motivation Blog. .
We’re nearly 60% through 2013. Develop priority rankings for existing customers with factors including: Revenue & Revenue Growth. Other Costs to Serve (customerservice time, billing inquiry time, post-sales support time, etc.). With no increased budget and only five months remaining in 2013, efficiency is needed.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Cold-Calling Consultative Selling CustomerService Professional Selling Skills Prospecting Purchasing Department Sales Development Training Sales Motivation CRM customercustomerservice sales information' ” Sales Motivation Blog.
You can secure repeat sales from existing customers if you follow the 2/2/2 rule. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative Selling CustomerService Professional Selling Skills Prospecting competition desired outcomes video sales tip' ” Sales Motivation Blog. .
Want to know how to dump a customer? Here on some suggestions on what to do when It’s Time to Fire Your Cheap Customers. Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService pricing customercustomerservice price sales tips' ” Sales Motivation Blog.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative Selling CustomerService leadership benefits consultative selling customercustomerservice needs' Let them guide the discussion and you’ll be far more likely to walk away with a profitable sale.
The more time they spend with them, the less time they’ll have to spend with good customers. Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale CustomerService leadership Negotiation Professional Selling Skills' Let your competitor deal with them. ” Sales Motivation Blog.
Help your customers achieve what seems unreachable. Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService pricing Professional Selling Skills Prospecting Sales Motivation customercustomerservice prospecting' And that’s what sales is all about.
” Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Cold-Calling Consultative Selling CustomerService Professional Selling Skills customercustomerservice' The real question we need to ask is, “How many more sales could I close if I didn’t do any of the six?”
Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative Selling CustomerService Professional Selling Skills Prospecting Sales Motivation elevator speech prospecting sales motivation selling skills video video sales tip' ” Sales Motivation Blog. .
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative Selling CustomerService Phone Sales Tips Professional Selling Skills phone phone sales tips voicemail' Just because you know who you’re calling doesn’t mean they know who you are. ” Sales Motivation Blog.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService' Ask yourself this question: “Do I have the passion to sell and the commitment to serve?” ” Those who do will realize benefits they never dreamed possible. ” Sales Motivation Blog.
Operations data has not been properly leveraged - Are you tracking the metrics that drive results in 2013? Buyer data is being housed in CustomerService. Customer data is more granular today than ever. Customerservice is not trained to collect and analyze that data.
To a customer, having a salesperson tell them it’s somebody else’s problem doesn’t solve it. The customer wants to know what you, the salesperson, are going to do about it. Watch customerservice teams for any length of time and what you’ll notice is very interesting. ” Sales Motivation Blog.
If it is, become even more diligent in understanding your customer’s needs and wants — and showing them how your product or service can help them achieve the outcomes they desire. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative Selling CustomerService Phone Sales Tips Professional Selling Skills closing techniques customerservice listening sales selling techniques' The 2-second pause. Simple and effective. ” Sales Motivation Blog.
Many organizations are in the midst of meeting with their sales teams to deliver their performance reviews and development plans for 2013. On the face of it, Santa is not suited for sales, unless you sell Coca Cola ; he is much more suited to being a customerservice rep, or in community outreach.
You likely will learn ways you both can benefit: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService Professional Selling Skills customer thankful' Stronger relationships mean more opportunities to learn about them and their needs. ” Sales Motivation Blog. .
HR leaders, get ready for the 2013 Sales Kickoff by fixing the flaws in your compensation plan today. And get your hands on a Competency Grader for compensation assesement providers as part of SBI's "Make The Number 2013.". Reps were engaged in customerservice and billing issues that distracted them from selling.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService Sales Motivation high performing salespeople sales motivation success top salesperson' There’s your list of the 5 things you can do today to not only make today a better day, but also to make every week a better week. Plan for success!
Check out the below video to see how this works: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale CustomerService Professional Selling Skills Prospecting email email tips prospect sales prospecting video video sales tip' ” Sales Motivation Blog. .
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative Selling CustomerService leadership Professional Selling Skills customerservice honesty integrity' Choose this day which side of integrity you’re going to fall on. ” Sales Motivation Blog.
find a new audience for your product or service. analyze what past customers or clients have bought from you. offer a new service which your market wants. become more proactive with customerservice. bookmark a sales blog and read regularly. sign up for RSS feeds for sales sites, blogs, or podcasts.
Many companies I’ve had the privilege to work with have been able to make their annual plan by merely addressing this matter of the low-price customers and increasing their price. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Check out the below video to see what I mean about outcomes rather than benefits: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative Selling CustomerService Professional Selling Skills Sales Motivation benefits closing customerservice outcomes sales techniques sales tip video sales tip'
I’m talking about broader business insights that equip you to better serve other customers. To see what I mean, check out this video: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative Selling CustomerService Professional Selling Skills Prospecting customer sales selling skills video sales tip'
This means taking the time to engage the customer in questions, not wasting their time showing them the same information they already saw on the web. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
You may feel having an on-line process for the customer to monitor their order as being simple, but to them, they may see it as being complicated. You may see it easy compared to the hassle of what your customerservice used to have to deal with. Copyright 2013, Mark Hunter “The Sales Hunter.”
Check out the below video to better understand what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService leadership Motivational Sales Speaker Professional Selling Skills Sales Motivation sales motivation selling skills selling strengths video video sales tip'
Strive to make at least 50% of your questions short, and you’ll find yourself gathering much better information from your customers. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
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