2007 Customer Service Incentives 
Sales and Marketing Management
DECEMBER 17, 2018
Author: TIM HOULIHAN Do you avoid team incentives because you are worried about being fair? Teams perform better than individuals [ Kuhn, “Experiments on Motivation, Incentives and Rationality” 2007 ], and you and your bottom line can benefit from rewarding teams. Worry no more. Don’t ask team members to rate each other.
The Sales Hunter
FEBRUARY 20, 2012
He eventually lost a great job and thousands of dollars in incentive bonus because instead of helping his people succeed, he became a roadblock to success. customer service. December 2007. November 2007. October 2007. September 2007. .” What happened to Dave? cold calling. discounting.
The Sales Hunter
NOVEMBER 14, 2011
Focus on growing key customers. Create a better incentive plan. customer service. December 2007. November 2007. October 2007. September 2007. ” The typical response goes like this: You devise several homemade remedies to ensure you do better next year. Hire only top sales reps.
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