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They’re bound to have some feedback once they’ve actually used your product or service. . Make sure they know your customerservicechannels are open and encouraged. This will go a long way towards increasing the odds of repeat customers. . Continue to be available to them. . Play The Long Game.
His aim is to help salespeople attract more prospects, retain more clients, and drive more sales. Steve also remembers unforgettable customerservice. In 2003-2004, social media started gaining popularity, especially platforms like Twitter and Facebook. In the 1980s, they had the telephone and snail-mail.
These past fifteen years have definitely shown me what it takes to build loyal customers…a relentless drive to deliver innovation and guidance to your customers. When we started Sugar in 2004, our vision was simple: make the world’s best CRM software available to every company around the world.
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