Article Customer Service Direct Response Tools 
Gong.io
JULY 11, 2022
In this article, you’ll learn everything you need to know about inside sales, from team structures and salaries right through to inside sales processes and models. Upselling and cross-selling to existing customers. Note that CSMs are not Customer Service advisors. Sales presentation tools. What is inside sales? .
Sales Hacker
JULY 27, 2020
Part VI: Tools To Maximize Your Cold Email Results. One of the first rules I learned about writing emails that get responses is to start with one question: Where is your prospect at right now — mentally, physically, emotionally, and historically? One of the first people I studied in direct response sales was Eugene Schwartz.
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