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How VoIP integrations can boost the effectiveness of sales agents

PandaDoc

Since VoIP software can be integrated with various tools — Customer Relationship Management (CRM) in particular — sales agents get new ways of reaching KPIs and boosting productivity. While VoIP software is utilized for making calls, CRM is used for storing customer data. But this is not all.

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Sales Strategy 101: The Ultimate Guide

Zoominfo

To craft an effective modern sales playbook , data and analytics must reign supreme. There’s no shortage of valuable information about prospects and customers — as long as you know how to access and apply it. Productivity Research shows that sales reps spend only 28% of their week selling, down from 34% in 2018.

Strategy 130
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Why Upselling and Cross-selling is vital to B2B Sales Success in 2018

Artesian Solutions

Broadens choice of product and services. Increases customer satisfaction. Lowers price or improves ROI of services/products. Improves customer service. True contextual relevance comes from having the power to determine in advance what a customer needs, and what product or service will have the greatest impact.

B2B 49
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9 Sales Trends to Watch for in 2018

Circleback

More acquisitions and partnerships, an increased role of AI and automation, a rising millennial workforce, and higher costs of customer acquisition are all making the B2B space highly unpredictable and competitive. Amidst this chaos, let’s focus on what will really matter in 2018. Trends to Watch for in 2018. Data Will Be Key.

Trends 20
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Strikedeck Announces the Industry’s First Self-Service Customer Success Platform

SBI

Previously, Customer Success teams were constrained by the complexity, IT challenges, and cost of large enterprise platforms, and were unable to adopt a system of record and management for Customer Success. The announcement follows Strikedeck’s win at the 2019 Stevie Awards for Sales & Customer Service earlier in the month. “In

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The Evolution of CRM (And Where it’s Going) in the Future

Sales Hacker

That is why keeping track of customers could spell the difference between a closed sale and a lost opportunity. Neglecting your customers and ignoring their journey could easily sink your brand. This only means that customer relationship management (CRM) can no longer be relegated to the sidelines. Analytics and Reporting.

CRM 80
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Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform

SBI

The acquisition extends Brainshark’s position as an innovative force and leader in the sales readiness and enablement software market, with the most effective and comprehensive solutions for preparing client-facing teams to perform at the highest level. Revegy more than doubled net new customers from 2017 for its SaaS-based subscriptions.

Data 73