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The 25 Sales Leaders You Should Get to Know in 2020

Crunchbase

With a variety of experience inside and outside of sales, Josh Braun’s winding career path in education, production and sales led him from head of sales at Basecamp, to a podcast host, to founding Sales DNA, an e-learning platform for salespeople, in 2017. Kustomer is an omnichannel SaaS platform specializing in customer service.

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Managing Customer Relationships in a D2C World

SugarCRM

A strong customer relationship management system consolidates all critical customer information into one central, easy-to-use platform designed to foster strong relationships with dealers, channel partners, end customers and more. What will you do to avoid customer service nightmares and supply chain complications?

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The 10 Best AI Tools for Small Businesses and How to Use Them

Hubspot Sales

You’ll see me use it to research use cases for this very article a little later on.) Customer Support AI opens up the potential for small businesses to offer 24/7 assistance to their customers. According to our State of AI Report , customer service professionals cite this as AI's biggest benefit.

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The Ultimate Guide to Creating Training Videos

Lessonly

In this article, we’ll tie everything we’ve discussed all together to offer the ultimate guide to get started with corporate training videos. Bersin describes a “shift away from the corporate learning management system (LMS) as the ‘center’ of learning toward a new model where we view learning like channels or movies on TV.”

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The 54 Sales Leaders You Should Get to Know in 2020

Crunchbase

Her clout is truly admirable, and her channels are filled with thought leadership content and helpful advice. VP of Customer Success at Platterz. He’s a leader who is dedicated to understanding and communicating what drives success via his many channels ( social , live presentations , Inside Sales Excellence membership group, etc.)

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Sales Hacker’s Top Sales Trends & Predictions You MUST Be Aware Of In 2018

Sales Hacker

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. The evolution of Sales & Marketing into Revenue Ops & Customer Ops.

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50 Sales Champions: Winners of the Sales Hacker Top 50 Awards 2019!

Sales Hacker

Preeti was also on the Top 50 list in 2017! He also spearheaded the excellent customer service provided across the board.”. Jackie is beloved by her customers and colleagues. He single-handedly built our partnership sales channel and created huge opportunities for the company.”. Well done, Preeti!

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