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You Have to Stop Avoiding Difficult Conversations

Steven Rosen

Difficult conversations are as inevitable as they are necessary. However, a surprising number of sales managers avoid these critical conversations, a trend that undermines team potential and poses a significant threat to organizational success. Additionally, a lack of training or preparation plays a crucial role.

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Revolutionising insurance sales training with conversational AI

Awarathon

Among these advances, AI roleplay stands out as a powerful tool with the potential to revolutionize how insurance companies interact with customers, process claims, and train their employees. This innovative method not only enhances communication and sales techniques but also allows for personalized training experiences. The result?

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(2:42) “Essential Steps for Mastering Difficult Conversations”

Steven Rosen

In this 2:42 video, Steven Rosen and Colleen Stanley delve into the vital role of preparation in mastering difficult conversations with sales representatives. They explore the art of difficult conversations , outlining essential guides for successful interactions with sales representatives.

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Unlock Higher Conversions: The Power of Personal Prospect Conversations

SalesProInsider

But “personal” — or a lack of it — is what I see as a barrier to higher conversions for advisors who provide a very personal service. The Dangers of Depersonalization in Sales Conversations What do I mean? When we personalize the conversation, we allow them to be more connected to what you’re saying.

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How to Transform Training with Conversation Intelligence Technology

Speaker: Jonathan Carlson, Senior Director of Marketing, Allego & Jake Miller, Senior Product Marketing Manager, Allego

Imagine if you could go back and review every phone or video conversation at your company: training sessions, conferences, sales calls - anything and everything - and have a teachable analysis ready almost instantly. Conversation Intelligence makes this a reality. Understand teamwide behaviors and clone top performers.

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A Leader’s Guide to Having Difficult Conversations

Steven Rosen

In this episode of the Sales Leadership Awakening Podcast, host Steven Rosen and Colleen Stanley delve into mastering difficult conversations, stressing preparation and agreement on the next steps. Managing your emotions during difficult conversations can help prevent them from escalating into arguments.

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AI in Sales: Focus on The Sales Conversation

Sales 2.0

Here’s a summary of our conversation and below this summary is the full transcript of our interview. The Sales Conversation is where the action is Applying AI to analyzing sales conversations is the highest ROI opportunity for companies, Paul says. “To To me the sales conversation is ‘where the action is.’

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How to Buy Sales Training That Delivers Results

The best organizations leverage professional sales training programs to impact demand generation, discovery, conversion from demos, pipeline velocity, deals won, and deal size. But where do you begin the process of identifying the right training partner? How do you identify the right training methodology, focus, and application?

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How Zoom Uses AI to Ramp up Sales Certification and Proficiency

Zoom––a leading video and communications platform company––was finding it increasingly challenging to train their global salespeople on their multiple product lines and 1000’s of different conversations. Increased number of practice sales conversations performed. Second Nature helps people have better conversations.

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The Essential Guide to the Buying Experience of the Future

They hold sellers to a high standard, and that means the buying experiences of the past — in-person meetings, transactional conversations, and linear sales funnels — no longer deliver. You’ll learn how to: Scale training and coaching with modern technology. Provide value in buyer engagements. Simplify content personalization.