The Sales Hunter

AUGUST 31, 2013

Nothing good can come from comparing yourself to your competition, so don’t do it! Devote that energy instead to genuinely listening to your customer and showing them why you are the right choice to meet their desired outcomes. Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.”

Competition 226

Competition Video Consultative Selling Selling Skills 226

Anthony Iannarino

NOVEMBER 22, 2019

Salespeople and sales organizations work very hard to differentiate themselves and their offerings as a way to create a competitive advantage. Few would dare to describe their people as their competitive advantage, even when it is true. When your competition zags, you should zig. Caring is Expensive. Essential Reading!

Competition 133

Competition Call-back Guarantee Proposal 133

Vengreso

DECEMBER 8, 2022

That’s why those B2B organizations that have been able to enhance how their sales leaders show up in the workplace and how they keep their sales teams continually motivated are silently carving out an impressive competitive advantage. This episode of the Modern Selling Podcast is brought to you by Korn Ferry.

Customer Service 85

Customer Service Motivation Top of Funnel Customer 85

Sales Management Plus -- SMP

MARCH 21, 2023

During difficult economic times, it is especially important for distributors to protect against competitive encroachment. As the focus shifts from growth of new accounts to maintaining and nurturing existing accounts, distributors must protect their turf and ensure that rivals don’t successfully steal away customers.

Competition 52

Competition Account Loyalty Distribution 52

Smooth Sale

SEPTEMBER 6, 2022

Attract the Right Job Or Clientele: How to Set Your Business Apart From the Competition. Our collaborative blog offers insights on ‘How to set your business apart from the competition.’ There is always competition, and it is essential to know how we differ to the advantage of our clientele. Image credit.

Competition 78

Competition Outsourcing Services Hiring How To 78

Pipeliner

FEBRUARY 19, 2018

Exceptional salespeople recognize that they have dependencies and that their success depends on the performance of others in the delivery chain, particularly customer service. Frontline service people receive information on these five subjects that are vital to effective long term sales performance. Competitive intelligence.

Customer Service 74

Customer Service Customer Social Media Policies 74

Hubspot Sales

MARCH 29, 2019

It's worth considering competition-based pricing. Competition-Based Pricing. With competition-based pricing, competitors' prices are used as a benchmark. And products are priced at, below, or above competitor prices, rather than pricing based on customer demand or production costs. Advantages of Competition-Based Pricing.

Competition 113

Competition Margin Retail Lead Rank 113

SBI Growth

JULY 20, 2018

Mike has been a Customer Experience (CX) pioneer. Our guest on today’s episode of hbspt.cta.load(23541, '39dd4f48-b0ca-486a-9fa5-4e1fb27489aa', {}); Mike McCalley, Vice President of Strategy & Marketing for CECO Environmental Corporation, a globally diversified and energy technology company. He embraced.

Competition 197

Competition Energy Strategy Account Based Marketing 197

SugarCRM

JULY 4, 2023

A growing number of businesses today focus on providing exceptional customer service. Thus, finding good customer service software is one of the main challenges faced by companies of all sizes, regardless of their profile. We identified the top three aspects that make such systems competitive for your enterprise.

Customer Service 26

Customer Service Software Software Ideal Customer Profile 26

Understanding the Sales Force

JULY 10, 2023

It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again.

Customer 156

Customer Wireless Customer Service Call-back 156

John Barrows

MAY 9, 2018

In my sales trainings I always ask reps what they think their #1 competitive differentiator is. Most answers focus on specific features, functions, the company history, people, customer service, etc. Regardless of whether or not it’s true, our competition can say or spin information however they want, and they will.

Competition 78

Competition Ideal Customer Profile Case Study Marketo 78

Crunchbase

APRIL 22, 2021

The world of B2B sales is nothing short of competitive. In today’s digital landscape, businesses have more ways to connect with customers and convince them of their product’s value than ever before. So how can businesses ensure customers are choosing their product instead of a competitor’s? What is competitive selling?

Competition 52

Competition How To Customer Service Consumer 52

PandaDoc

AUGUST 26, 2020

Whatever sector you’re in, in order to succeed you need to offer a combination of excellent customer service , high-quality products, and genuine value for money. As a matter of course, this involves keeping a watchful eye on what your rivals are doing to help you glean a crucial competitive advantage.

Churn 59

Churn Customer Service Loyalty Customer 59

Close.io

FEBRUARY 20, 2020

What sets you apart from the competition? They know your competition. How do they compare to you in terms of features, pricing, customer service, etc.? Target customers : Who are your main buyer personas? How to create competitive sales battle cards: 7 best practices. What’s going on in the industry?

Competition 95

Competition Comparison Sales Enablement Case Study 95

Lead411

SEPTEMBER 9, 2020

Differentiators – Stand Out From Your Competition. The main ways to stand out from the competition depends on what problem you solve and how you solve it. Words like: Time, Cost, Customer Service, Love, Hate, Price, Success, Easy, Fast, etc. Customer Service (6%). Time (22%). Accurate/reliable (20%).

Competition 52

Competition Intent Data Exercises Fashion 52

The Brooks Group

MAY 24, 2017

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Helps You Achieve Higher Margins.

Customer Service 49

Customer Service Benefit Customer Margin 49

SugarCRM

MAY 9, 2023

Customer Experience (CX) has recently become a buzzword, a phenomenon that Adrian Swinscoe , customer experience consultant and expert, attributes to the power of choice the internet has bestowed upon modern consumers. That’s where his notion of Punk CX was born.

Customer Service 26

Customer Service Customer Channels Data 26

Engage Selling

AUGUST 23, 2018

Let’s face it, your competition inevitably comes up every so often while you speak with prospects and clients. You need to know how to talk about the competition. The solution is NOT to bring up every rumor or horror story … Read More »

Competition 92

Competition Face-to-face How To Prospecting 92

Increase Sales

AUGUST 3, 2012

With Sherlock Holmes making a revival, his infamous quote “that’s elementary, my dear Watson ” will once again be heard and it is very true about what is the new competitive advantage in today’s global, technology driven market place. Actually the new competitive advantage is really quite old. Credit www.sxc.hu.

Competition 156

Competition Small Business Small Business Infusion 156

Lessonly

APRIL 14, 2021

The most important job of a successful customer service rep is to build relationships. Most businesses today have competition. Customers are spoiled for choice and can pick and choose among competitors based on a number of factors. The answer is customer service. Thank you for coming to my TED Talk.

Customer Service 26

Customer Service Training Customer Face-to-face 26

The Brooks Group

JULY 23, 2018

That’s why it’s key that your salespeople use a customer-focused, consultative selling process with every prospect and customer they interact with. But your customer-centric strategy should go beyond the sales team. Align Your Sales, Marketing, and Customer Service Teams with IMPACT. Aligned firms achieve 2.8

Customer Service 56

Customer Service Research Revenue Customer 56

Seismic - Sales Effectiveness

AUGUST 13, 2019

World-class sales teams embrace competition and collaboration, which ultimately result in increased sales productivity and sales efficiency. “Competition makes us faster. ” Competition is in our nature. Competition is traditionally how sales team have been driven, in both B2B and B2C. Let’s explore!

Competition 62

Competition B2C Sales Enablement Face-to-face 62

Babette Ten Haken

OCTOBER 17, 2018

Competitive mimicry abounds in today’s overwhelmed, often socially-driven, marketplace. The same occurs in businesses involved in competitive mimicry. As a result, this tactic initially confuses not only our customers and investors, but those competitors’ customers, too. Let’s face it. There’s a reason. Be flattered.

Competition 66

Competition Ideal Customer Profile SME Face-to-face 66

Pipeliner

JULY 6, 2018

95% of business don’t know what their competitive advantage is. This shocking statistic means that the vast majorities of companies are not promoting and utilizing their top skill sets that customers want, and are likely losing out on revenue. Jaynie Smith discusses competitive advantage with John Golden.

Competition 40

Competition Advertising Advertising Promotion 40

SBI

FEBRUARY 26, 2019

Wins Six Stevie® Awards, Including Two Gold in 2019 Stevie Awards for Sales & Customer Service. Chorus.ai , creator of the number one conversation intelligence platform for high-growth sales teams, was presented with six Stevie® Awards in the 13th annual Stevie Awards for Sales & Customer Service. Media Contact.

Customer Service 50

Customer Service SAP Hiring Customer 50

SalesFuel

APRIL 8, 2024

By the time reps meet with a lead, the buyer has likely learned all about them and their competition. Non-monetary benefits, such as excellent customer service, should be discussion points. The goal is to identify a very high value benefit to the customer. This includes pricing details, as well as offers and discounts.

Negotiation 115

Negotiation Buyer B2B Hiring 115

Sales Gravy

SEPTEMBER 16, 2023

In a highly competitive market, differentiation is key. Sales organizations should prioritize customer service and engagement as a means to drive pipeline growth and set themselves apart from competitors. In a highly competitive market, differentiation is key.

SugarCRM 96

SugarCRM Customer Marketing Outbound 96

Lessonly

OCTOBER 18, 2018

Customer experience is quickly becoming the number-one competitive advantage and a proven driver of long-term growth. While companies recognize the importance of great customer service, leaders are often overwhelmed by the different processes, tools, and strategies that impact the customer experience.

Customer Service 22

Customer Service Customer eBook Channels 22

Sales Training Connection

APRIL 24, 2013

Sustainable competitive advantage? Unfortunately due to global competition and advanced manufacturing technologies, it is very difficult to sustain a competitive advantage by product alone. Now it is possible to differentiate by added value such as customer service. A great case in point is Xerox.

Competition 109

Competition Pivotal Training Compensation 109

Hubspot Sales

FEBRUARY 28, 2018

When it comes to recruiting, hiring, and retaining great sales talent -- few things are more persuasive and important than maintaining a competitive sales compensation plan. Bonuses are also great for inside salespeople, customer service representatives, and recurring revenue producers.

Compensation 89

Compensation Competition Salary Commission 89

SugarCRM

DECEMBER 3, 2019

But the company clearly didn’t want to negatively color our experience as customers. So instead, the customer service representative placed our call on hold to check with a manager and see what the company could do. What Is the Customer Service Recovery Paradox? Focus on reducing your customer effort score.

Customer Service 34

Customer Service Lead Rank Customer Lead Scoring 34

Lessonly

JANUARY 24, 2020

On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. There is a new customer service policy manual, a new product, a new glitch in the system, a new way for customers to get in touch, and the list goes on and on. I Know Because I’ve Been There.

Customer Service 20

Customer Service Training Customer Skype 20

Selling Energy

SEPTEMBER 25, 2023

How do you win business in a competitive marketplace? If your products and prices are exactly the same as your competitors’, it all comes down to the quality of service you deliver.

Exact 75

Exact Customer Service Competition Customer 75