SugarCRM

JUNE 13, 2023

Established in 2003, Marine Instruments is an industry leading company in the development of electronic equipment for the marine environment. With a product and service portfolio in perpetual expansion, it was no surprise that they needed to find a modernized tech solution to combat their operational challenges and bottlenecks.

Customer Service 26

Customer Service Ideal Customer Profile SugarCRM Customer 26

Sales Hacker

FEBRUARY 8, 2019

The remote sales force and customer service team is officially here. employees reported working remotely all or some of the time in 2017, compared to just 23 percent in 2015 and 19 percent in 2003 , per the Bureau of Labor Statistics. Sales and customer service teams are not immune to these larger trends.

Customer Service 64

Customer Service Lead Rank Lead Scoring Guidelines 64

Alice Heiman

NOVEMBER 22, 2022

Especially well known for his passion for “productive disruption,” Brent served as the “chief story teller” for CEB, now Gartner’s, sales, marketing, and customer service practices from 2003 to 2022.

B2B 112

B2B Buyer Lead Rank Travel 112

Nutshell

DECEMBER 21, 2020

Founded by Jason VandeBoom in 2003, ActiveCampaign helps 120,000 customers with its “customer experience automation platform.” Their “Growth Suite,” which includes their marketing and customer service features, starts at $50 per month, up to two users as well. ActiveCampaign.

Lead Rank 62

Lead Rank Lead Scoring Email Marketing CRM 62

Sales Evangelist

MAY 21, 2020

His aim is to help salespeople attract more prospects, retain more clients, and drive more sales. Steve also remembers unforgettable customer service. In 2003-2004, social media started gaining popularity, especially platforms like Twitter and Facebook. In the 1980s, they had the telephone and snail-mail.

Prospecting 52

Prospecting Social Media Twitter Call-back 52

PandaDoc

SEPTEMBER 25, 2019

Other issues include problems with Microsoft Word integration, glitchy mobile apps, and a lack of customer support. Since 2003, SignNow has supplied business owners and enterprises with options for signing documents. Plus, paid versions give you the option to send links via text message for even faster service.

Software 40

Software Software Enterprise Enterprise 40

Sales Hacker

DECEMBER 30, 2019

I came out of school in 2003 and really for the first six years of my career, I was pretty much what you would label a complete failure. Sam Jacobs: You mentioned working hard, and there’s this debate about expectations to the customer service team. Tell us a little bit about your career and what you’re up to now.

Revenue 52

Revenue Company Hiring Scale 52